Policies
Cancellations
If you need cancel more than 48 hours before your appointment, we’ll do our best to offer an alternative appointment. If you cancel with less than 48 hours notice or do not show up, we will have to charge you the full cost of the treatment. If you have booked a course, that appointment will be deducted from your course of sessions.
This policy has been put in place as your treatment schedule is arranged specifically for you at the optimum time during your treatments. Late cancellation appointments cannot be filled at such short notice and cost precious time and money.
Thank you for your understanding.
If you are late...
Please be courteous to the staff and other clients at Contour Confident and make sure you arrive on time for each appointment. If you are more than 10 minutes late, there will not be enough time to perform your treatment and we may have to shorten or cancel your appointment, which will incur a cancellation fee. If you you are running late, please let us know so we can minimize any disruption to our staff and other clients.